FAQ Guarantees/Warranty

Warranty
  • We are sorry you are having problems with your product, but we would like to change that  for you.

    CIG2o chargers, batteries  and accessories have 6 month limited warranty.
    Vapage chargers and accessories have a 6-month limited warranty.

    Vapage has a 6 month  warranty on ALL batteries.

    ***(Please note that we do NOT have a warranty on any cartomizers/atomizers, tanks/Kits and E-Liquid due to health reasons.)**

    You can return your product to:

    Returns
    750 Calle Plano
    Camarillo CA 93012

    We recommend mailing items in an envelope with minimal shipping padding to save on shipping charges.  Vapage is not responsible if the package is damaged or product is missing.


    PLEASE ALLOW 72 HOURS* for processing/shipping once we receive your replacement request.

    ******Please Follow This Link And Print Out The RMA Form.******


    http://support.vapage.com/vapage_cig2o_rma.pdf

    *For Items Currently In Stock



    Warranty Link:http://vapage.com/warranty

    If you have any further questions, please feel free to contact Customer Service at 805-309-2400.



Cartomizer Warranty
  • Since the cartomizers are consumable nicotine products we are unable to offer a warranty on this item.


Does CIG2o have a warranty?
  • All Cig2o batteries, chargers and accessories have a 6 month limited warranty.
    If your product has a manufacturer defect, we will replace it for you. Just mail us the defective item and we will ship you a replacement.

    You can return your product to:

    Returns
    750 Calle Plano
    Camarillo CA 93012


Security online
  •  Vapage.com is a secure site and 100% PCI Complaint.You can view our SSL (Secure Socket Layer) Certificate on any page of our store by clicking on the logo on the lower left corner of the navigation menu.


Every product sold on Vapage.com is guaranteed authentic! Vapage: Premium Vaping & E-Cigarette Outfitters.